Bestekar Caddesi No : 76 Remzi Oguz Arık Mahallesi
Bonapple
500 m
Kavaklidere Mahallesi
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.4
Location
8.8
Service
7.7
Dining
7.2
Guest reviews
7.2/10
based on 9 reviews
4/5
based on 46 reviews
9.2
9.2/10 based on 1318 reviews
#70 of 216 hotels in Ankara based on Tripadvisor
Lee
United States,
December
2024
8.6/10
My stay at Wings Neva Palace was fantastic, with incredibly welcoming staff who went out of their way to assist us throughout our trip. The breakfast offerings were varied and delicious, making mornings enjoyable. However, there were some issues regarding parking that were frustrating, as well as a minor cleanliness concern that was quickly addressed. Overall, it was a good value for a memorable experience in Ankara.
Rooms
8.0
The room was a bit small, reflecting the generally smaller sizes compared to what I'm used to in the U.S., but it was well-decorated and comfortable.
Service
9.0
The staff were remarkably friendly and went above and beyond to ensure we had a great stay, though we encountered a hiccup with parking that dampened the experience.
Location
9.0
The hotel is centrally located, making it easy to explore various attractions and dining options nearby.
Dining
10.0
The breakfast was a highlight of my stay, with many delicious Turkish options that I thoroughly enjoyed.
Facilities
7.0
Facilities were adequate to support a comfortable stay, though I wish there were more amenities like in-room ironing.
Steve
United States,
November
2024
7.4/10
My stay at the hotel had its ups and downs. The staff were genuinely nice and went out of their way to ensure a positive experience, and I absolutely loved the breakfast they served. However, the rooms were quite small, which made it a bit cramped for two people. Additionally, the noise from the street was significant, affecting my sleep. Overall, while there were some highlights, the noise and room size were disappointing.
Rooms
5.0
The room was rather small, making it hard for two people with luggage, and the noise from outside was a major issue.
Service
9.0
The staff were incredibly nice and attentive, quickly addressing the cleanliness issue we encountered.
Location
8.0
The hotel is conveniently located, just a short walk to a lively area with great restaurants and bars.
Dining
9.0
Breakfast was excellent, with a variety of tasty options made fresh, including eggs cooked to order.
Facilities
6.0
The overall ambiance of the hotel was pleasant, but noise control could be improved.
Tim
United States,
October
2024
6.2/10
I had a rather mixed experience at this hotel. While the rooms were quite cozy and well-decorated, my interactions with the staff were less than ideal, particularly with a bellboy who was quite confrontational. The breakfast could have been better regarding service, as the water situation was frustrating. Still, the location was great for exploring the city on foot.
Rooms
8.0
The rooms were charmingly decorated and quite comfortable, making for a pleasant stay.
Service
5.0
The service was a letdown, especially when dealing with the bellboy who seemed more interested in arguing than helping. Overall rating reflects this disappointment.
Location
9.0
The hotel is centrally located, making it easy to walk to various attractions and immerse myself in the city atmosphere.
Dining
5.0
The breakfast quality was decent, but the service was lacking with the water situation needing improvement.
Facilities
6.0
The hotel had a welcoming ambiance, but the breakfast service should be improved.
Molly
United Kingdom,
October
2024
7.4/10
I had a decent experience at this hotel with a warm and welcoming lobby, excellent breakfast, and friendly staff. However, the noise from the street was quite disruptive at night, making sleep difficult. The room was a bit too small for two people, and the lack of air conditioning made things uncomfortable during warmer days in October.
Rooms
6.0
The room was rather small, which made it a bit cramped with two suitcases. The bathroom was good with a very nice shower, although they provided minimal toiletries.
Service
8.0
The staff was very friendly and helpful, especially during breakfast, creating a positive start to the day.
Location
8.0
The hotel is conveniently located, just a short 10-minute walk to areas with great dining options and local bars.
Dining
9.0
Breakfast was a highlight, with eggs made on demand and a well-prepared variety of options.
Facilities
6.0
The lobby and common areas were beautifully decorated, providing a nice atmosphere, but the noise level in the rooms is a significant drawback.
Amelia
United Kingdom,
September
2024
8.2/10
I had a very pleasant stay at this hotel thanks to the incredibly kind staff who were always eager to help. The central location made it easy to explore nearby attractions on foot, and the breakfast was a real highlight with great variety. However, I did find the room to be on the small side and quite noisy, detracting from an otherwise enjoyable experience.
Rooms
6.0
The room was rather small, but clean and comfortable.
Service
10.0
The staff were incredibly friendly and attentive throughout my stay.
Location
9.0
The hotel is centrally located, making it convenient for accessing several nearby restaurants and attractions.
Dining
9.0
Breakfast was really good, with fresh options and attentive service in the restaurant.
Facilities
7.0
The hotel was well-maintained, although the noise from the street was noticeable, especially at night.
Sebastian
United Kingdom,
September
2024
9.0/10
I had a wonderful experience at Neva Place, where the location was spot on for business, being close to the city center while offering a peaceful neighborhood. The staff made me feel incredibly welcome, especially Hakan Bey, who was exceptionally thoughtful. The only downside was the breakfast; I would appreciate more vegan options to choose from.
Rooms
10.0
The rooms were luxurious, clean, and provided a really nice atmosphere.
Service
10.0
The staff was attentive and kind, really going out of their way to make my stay enjoyable.
Location
9.0
The hotel is conveniently located near the city center, perfect for accessing various business places and restaurants.
Dining
7.0
Breakfast was a highlight with a good variety, but I would love to see a few more vegan options.
Facilities
9.0
The hotel maintained excellent cleanliness standards, which were really reassuring.
Emma
United Kingdom,
September
2024
8.0/10
I had a lovely stay at Wings Neva Palace while enjoying a weekend in Ankara. The staff went above and beyond to be helpful, especially Hakan, who provided excellent recommendations for dining and sightseeing. The room was clean and spacious, although there was a bit of a smoke smell lingering from the hallway. The location is convenient for exploring the area, and overall, it felt like a great value for money despite a few minor issues.
Rooms
8.0
The suite was spacious and clean, though there was a faint smoke smell.
Service
10.0
The staff, particularly Hakan and Sena, were extremely friendly and attentive.
Location
9.0
It’s in a prime spot, close to the beautiful Kocatepe Mosque and easy access to the city center.
Dining
6.0
Breakfast was average; the Turkish breakfast spread was pretty but not very fresh, and communication about ordering options was tough.
Facilities
7.0
The hotel offers underground parking, but it can be quite tight for larger vehicles.
Pamela
United States,
August
2024
7.2/10
I had a lovely stay at this hotel! The suite I stayed in was spacious, clean, and very well-designed. There were a couple of hiccups, like the faint smoke smell in my room and the tight parking situation, but overall it was a great experience, especially with the kind staff and decent location for exploring nearby attractions.
Rooms
8.0
The suite was spacious and clean, with a nice design, but there was a faint smoke smell.
Service
7.0
The staff was attentive and kind, though communication was tricky at times since some didn't speak English.
Location
9.0
The hotel was conveniently located near restaurants and attractions like the Ataturk Memorial and Museum of Anatolian Civilisations.
Dining
6.0
Breakfast was average; the Turkish spread looked nice, but the bread wasn't fresh and there were limited options.
Facilities
6.0
The underground parking was tight, but it was still handy to have.
Jessica
United Kingdom,
August
2024
5.0/10
Overall, my stay was enjoyable with a few highlight moments, but I did have some frustrating experiences. The staff was generally friendly and the rooms were spacious and comfortable. However, I had issues with the restaurant's handling of dietary restrictions and some management-related problems that affected my experience. The hotel has great potential, but certain aspects could use improvement.
Rooms
8.0
The rooms were spacious and well-furnished, making my stay quite comfortable, even though the desk space was a bit awkwardly arranged.
Service
5.0
While the reception staff was excellent, the issues I encountered with the restaurant service and the valet's behavior during a parking dispute really brought down my experience.
Location
Dining
5.0
My dining experience was not great, especially for gluten-free options. Even after informing the staff, I often received regular bread instead.
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